Cleaning and team

Cleaning organises itself. Automatically.

At every checkout, the cleaning job is created and goes to the right person’s phone, with their room-by-room checklist. Your team, their time off and the unexpected are all handled in one place, without chasing anyone.

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The team app: “Hello Fatima”, her jobs for the day and new jobs to accept.

What OmniStay does

Your team, finally in sync.

  • A job at every checkout

    A booking comes in: the checkout cleaning is created automatically and offered to the people assigned to the property. A job still unassigned 24 hours before? You’re notified.

  • Room by room, photos at the end

    Every job has its room-by-room checklist. At the end, the person sends photos of each room: you see the work done, and they serve as evidence if there’s damage.

  • The team app, included

    Jobs, key handovers with the code of the day, storeroom with step-by-step access, the month’s earnings and payment date: everyone sees what concerns them. No limit on people, nothing extra to pay.

  • Invited by email

    You add the person: they get an email in your name to install the app and turn on their alerts. They’re notified of every job offered, assigned or changed, and the evening before.

  • Time off and absences

    Everyone declares their time off, unavailability or sick leave in their app. You approve with one tap, and OmniStay hands their jobs for those days to someone available.

  • Incidents, taken care of

    A guest reports “no more hot water”: OmniStay offers the job to the people who do that trade at that property and replies to the guest in their language. With no response within the deadline (30 minutes by default), you’re notified, then the owner.

And also, linen and stock: sheets, towels and guest supplies for each storeroom, restocking and laundry, all in one place.

FAQ

Cleaning and team: your questions.

Does my team have to pay for the app?

No. The team app is included, with no limit on people: you only pay for your listings.

Can a tradesperson without the app receive a job?

Yes. For an incident, the tradesperson receives an email with an “I’m on it” or “I can’t” link. If they go, they say when they’ll come by, and the guest knows straight away.

What happens if someone is ill?

The person declares it in their app, or you write “Fatima is ill tomorrow” to the assistant. Once the absence is approved, their jobs for those days go to someone available who knows the property.

To go further: our guides Cleaning between two guests, from 11am to 3pm and Self-billing for cleaning contractors.

And also

OmniStay’s other features.

Everything is in the same software, at €9.90 per listing per month. See the features from A to Z.